Starting Out
If you've just moved to Stony Plain and need a reliable plumber, or if you already live here and you're searching for a new one, how do you know where to start? Many people rely on word-of-mouth, but what if you're new to the area? It's important to find a good plumber before something bad happens, not after. Most plumbing websites are slick and professional but the best thing to do is call, not email. You'll be able to make a much better judgment through the personal act of speaking to someone directly.
What to Look For
While plumbing is a skilled profession, it's also a customer service role. A good plumber should not only be highly-skilled, but personable and helpful. Ask yourself some questions. Do they seem willing to go the extra mile? When they diagnose and fix a problem, do they explain in clear terms what the issue is, or do they overwhelm with jargon and baffle with vague terms? Most people know very little about plumbing, which is why bad plumbers are in a position to exploit you. As such, a good plumber should give you a step-by-step breakdown of the labour and parts required to solve any issues with your plumbing or HVAC system.
If All Else Fails
Never feel obliged to stick with one plumber. Try as many as you can until you find the perfect one for you.
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